Privacy Policy

Last updated: September 3rd 2026

OVERVIEW

This Privacy Policy describes how Mitchell Buchan ("we", "us" and "our") collects, uses and shares your personal information when you visit or make a purchase from this site (the "Site"). Our store is powered by Shopify, which enables us to provide the Site to you.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy should be read alongside our Terms of Service.

SECTION 1 - PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with it. We refer to this as "Device Information."

We collect Device Information using cookies (data files placed on your device that often include an anonymous unique identifier), log files, web beacons, tags and pixels.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment method details), email address and phone number. We refer to this as "Order Information."

If you sign up to our mailing list, enter a giveaway, or contact us directly, we also collect the information you choose to provide, such as your name and email address.

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

SECTION 2 - HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations.

We also use Order Information to:

(a) communicate with you about your order; (b) screen orders for potential risk or fraud; (c) provide customer support; and (d) where you have opted in, send you marketing communications about our products, releases and restocks.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site — for example, by generating analytics about how our customers browse and interact with it, and by assessing the success of our marketing and advertising.

SECTION 3 - PAYMENT PROCESSING

We do not store or have access to your full payment card details. Payments made through the Site are processed by Shopify and its payment providers, who handle your payment information directly in accordance with their own privacy policies and applicable payment card industry standards.

SECTION 4 - SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us provide the Site and fulfill your orders. These include:

(a) Shopify, which hosts our online store and processes orders and payments; (b) payment processors, which handle your transaction; (c) shipping and fulfillment partners, which deliver your order; (d) email and marketing platforms, where you have subscribed; and (e) analytics and advertising providers, which help us understand how the Site is used.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise to protect our rights.

If we are involved in a merger, acquisition or sale of assets, your Personal Information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

We do not sell your Personal Information.

SECTION 5 - BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This may include advertising on platforms such as Meta (Facebook and Instagram), Google, TikTok and Pinterest.

You can opt out of targeted advertising through the settings offered by those platforms, or through the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.

SECTION 6 - COOKIES

Cookies are small data files placed on your device when you visit a website. We use cookies to keep your cart working, remember your preferences, understand how the Site is used, and support advertising.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the Site function, including checkout.

SECTION 7 - DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

SECTION 8 - DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain Personal Information for as long as necessary to provide the Site, comply with our legal obligations, resolve disputes and enforce our agreements.

SECTION 9 - INTERNATIONAL TRANSFERS

We and our service providers, including Shopify, may store and process your Personal Information in countries other than the one in which you reside. Where information is transferred internationally, we take steps to ensure it remains protected in accordance with this Privacy Policy and applicable law.

SECTION 10 - YOUR RIGHTS

Depending on where you live, you may have the right to access the personal information we hold about you, to request that it be corrected, updated or deleted, to object to or restrict certain processing, and to request a copy of your information in a portable format.

If you have consented to marketing communications, you may withdraw that consent at any time by using the unsubscribe link in any marketing email or by contacting us directly.

To exercise any of these rights, contact us at hello@mitchellbuchan.com. We may need to verify your identity before responding.

SECTION 11 - MINORS

The Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at hello@mitchellbuchan.com and we will delete it.

SECTION 12 - SECURITY

We take reasonable steps to protect your Personal Information from loss, misuse and unauthorized access, including relying on the security measures provided by Shopify and our payment processors. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

SECTION 13 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. The most current version is always available on this page, and any changes take effect when posted.

SECTION 14 - CONTACT INFORMATION

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, contact us at hello@mitchellbuchan.com.